## About the training

This voice-activated, immersive, virtual-reality learning experience explores the complexities of mediating workplace conflicts that directly impact safety outcomes in high-stakes environments. Learners navigate tense interpersonal dynamics between team members whose communication failures have resulted in safety incidents. This experience guides the learner to develop skills to conduct productive conversations that address toxic behaviors, rebuild trust, and strengthen team cohesion. It’s a chance to practice approaching difficult conversations from a neutral position while encouraging perspective-sharing and reinforcing the critical connection between team unity and operational safety. Users should come away with an understanding that communication is a safety issue.

### Scenario:

Set in a military environment that has just experienced a safety mishap, the learner in this experience plays the role of a team member mediating a conversation between responsible parties in conflict.

### Targeted Learners:

Leaders, Service Members

### Learning Objectives

- Listen with to understand all perspectives
- Set an effective foundation for respectful dialogue
- Prioritize safety while addressing communication failures
- Encourage team members to speak up about safety concerns without fear
- Approach conflicts from a neutral position
- Facilitate perspective-sharing
- Reinforce team cohesion and operational safety
- De-escalate inflammatory behaviors while maintaining accountability

### Skills

- Conversation facilitation
- Conflict mediation
- Active listening
- Balanced dialogue
- Safety-focused leadership
- Building team cohesion
- Perspective-sharing
- Maintaining accountability